You might provide your name, email, physical address, phone number, IP address, credit card information among other personal information when you explore our services, take part in a survey, or contact us. Shearwater collects this data for better recommending suitable products and services.
This data is used in the development of new products & services and financial verification wherever necessary.
Personal information that you provide lets us keep you informed about changes in our products, services, the terms & conditions relating to them, and important security updates. We may use the data for system performance analysis, internal auditing and process improvement purposes. The carrying out of promotional activities and limited-period offers makes use of this data as well. For preventing fraud and illegal financial transactions, we may validate your personal information through comparison with public resources and databases to avoid monetary or privacy loss.
Third parties also create databases of personal information, which may be acquired and used by us in the development and deployment of our products & services according to prevalent laws governing the usage of such databases.
Shearwater is committed to protect your personal information stored with us. We use a variety of security technologies and procedures to help protect your personal data from unauthorized access, use or disclosure.
If you choose not to provide your Personal Information when the same is mandatory to process your request, we may not be able to provide the requested service.
Your active participation in keeping the data Shearwater stores about you is encouraged. You can request us to update your personal information in case of changes or errors, and also request deletion, provided we are not required to retain the data for specified amounts of time by law.
In certain cases, it might become necessary to share personal information with law enforcement, legal or government authorities. These cases may arise from litigation, from public or government requests, or from national security reasons. In such cases, Shearwater will be obliged to disclose your personal information to only the relevant authorities, and to inform you in such events.
In case of any mergers & acquisitions, sale of company assets or reorganization of the firm, Shearwater may be required to transfer any and all data to third party or parties, including personal information.
Shearwater products and services might contain links that lead to third-party applications or resources. If you choose to visit or interact with those third parties and their affiliates, the data you provide to them is governed by their separate privacy policies, to which you should pay heed regarding the usage of your personal information by them. Shearwater has no control or responsibility towards data collected, stored and manipulated by third parties.
We will retain your personal data for as long as needed to provide the access and use of the website unless a longer period of retention is required either by law, or is necessitated for a legitimate business purpose.
In order for us to provide the services to you, your personal information will be transferred to, and stored at/processed in our servers in accordance with extant laws. Your personal data is also processed by staff operating in global locations. We will take all steps reasonably necessary to ensure that your personal data is treated securely and in accordance with this policy.